Hello, I've recently realised that I've had two accounts activated at the same time...

GetHuman-tianalrb's customer service issue with Netflix from December 2018

4 views
 | 
14464 similar
 | 
0 following
Help with my Netflix issue
How did GetHuman-tianalrb do it?
Waiting to hear how GetHuman-tianalrb fixed the problem to share with other customers.
The issue in GetHuman-tianalrb's own words
Hello, I've recently realised that I've had two accounts activated at the same time (*****@***.com and *****@***.com) since March **** and have been paying both bills each month. Netflix is not at fault for this of course but as I have not at all been using the Netflix account with *****@***.com, I was wondering if there might be a chance to be refunded for paying the bills for the unused account? Is there are a way I can prove or Netflix can prove that I have not been using this account since it was activated? I changed email addresses when I got married and I can't recall why I would reactivate my Netflix account with my previous email address but somehow I did. Again this is my doing and not Netflix's but hopefully something may be done? When I realised I was paying both bills each month I cancelled the *****@***.com account.
GetHuman-tianalrb did not yet indicate what Netflix should do to make this right.
I have an issue with Netflix too
How GetHuman-tianalrb fixed the problem
We are waiting for GetHuman-tianalrb to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Netflix's attention and get better help faster. Tap below to get started.
Having Netflix issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-tianalrb fixes it.
This email address isn't valid

Netflix

Customer service issue
Reported by GetHuman-tianalrb
Dec 9th, 2018 - 6 mons ago
I have an issue with Netflix too
Fixed
Seen by 4 customers so far
Similar issue to 14464 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Password
Phone Number on Account
Name of Account Holder
Timeline
GetHuman-tianalrb started working on this issue
Dec 9th, 2018 12:47am
GetHuman-tianalrb confirmed the issue is fixed. Hooray!
Dec 9th, 2018 12:51am