Dear Sir*Madam,*I purchased a gift card a few months ago and have tried to activate it...

GetHuman-tianata's customer service issue with Netflix from November 2018

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Help with my Netflix issue
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The issue in GetHuman-tianata's own words
Dear Sir*Madam,*I purchased a gift card a few months ago and have tried to activate it. I entered the pin and my email (to which it said I needed to create an account). After opening a new internet page and creating an account it said I had £** as well as a free month (yet I had not been asked to enter the gift card pin). I then was asked how I wanted to be billed so I selected the gift card option and typed my gift card pin in to which it said the gift card had been used. *I have linked the account to my iTunes account but I want to use the gift card credit (which does not seem to be on my account as I have checked my billing info and it’s says I have a free months and my iTunes account will be billed on the **th December). *Please can you tell me how to check if I have been creditted my £** from my gift card and if not how to address this issue. Thank you.

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Customer service issue
Reported by GetHuman-tianata
Nov 26th, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 13306 others
0 customers following this


GetHuman-tianata started working on this issue
Nov 26th, 2018 4:46pm