my poor dad just passed away and when he was here last month my Netflix seemed not to b...

GetHuman1351624's customer service issue with Netflix from October 2018

6 views | 10020 similar | 0 following
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The issue in GetHuman1351624's own words
my poor dad just passed away and when he was here last month my Netflix seemed not to be working and it said the account was not in credit . however I knew it was but it was a sunday and I just logged in and paid thinking it was a small error . however seems like it was taken out and then again * days later and twice again this month on the * th and the *th I would appreciate if you could look into this as I m not sure if it is still under an old email *****@***.com which I cannot access anymore for to cancel it or look at any mail from you. I would like for one of the payment to be stopped and a refund for the two months I was over charged or credit for the next two . either way I would be obliged if you could look into this issue for me . I love the service and don't wish to cancel .**regards*michelle Hardiman*loyal customer
as I said in the email. cancel one of the payments and refund the over payment or credit for the months over charged
I have been a customer about two year I think
I have tired to log on and see why the money was take and to see why I could not get the program up that day until I paid again , after all it is a direct debit from my credit card and never been an issue before.
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Customer service issue
Reported by GetHuman1351624
Oct 15th, 2018 - 4 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 10020 others
0 customers following this
Items needed
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GetHuman1351624 started working on this issue
Oct 15th, 2018 11:05pm

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