There is a movie on Netflix called Hatfield and mccoys and part of the description read...

GetHuman1037107's customer service issue with Netflix from August 2018

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The issue in GetHuman1037107's own words
There is a movie on Netflix called Hatfield and mccoys and part of the description reads "hillbilly heads will roll and blood will spill." I thought you should know that the term Hillbilly is EXTREMELY OFFENSIVE and should be immediately removed from that description. I have family that live in the same states that the Hatfield and Mccoys lived in and those people that you label "hillbillies" have jobs and families and do not appreciate such a demeaning label! Not only is it demeaning but it also implies racism! hope to see a much different description in the future. Failure to do so will result in bringing this to the attention of the media including social media. This encouragement of labeling groups of people as hillbillies is utterly disgusting of your company to do!

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Netflix

Customer service issue
Reported by GetHuman1037107
Aug 26th, 2018 - 3 years ago
Fixed
Seen by 8 customers so far
Similar issue to 6169 others
0 customers following this
Items needed
Email on Account
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Phone Number on Account
Name of Account Holder

Timeline

GetHuman1037107 started working on this issue
Aug 26th, 2018 12:40am
GetHuman1037107 indicated the issue is not fixed yet.
Aug 26th, 2018 1:49am
GetHuman1037107 indicated the issue is not fixed yet.
Aug 26th, 2018 1:50am
GetHuman1037107 indicated the issue is not fixed yet.
Aug 27th, 2018 4:18am

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