I've used the free trail of Netflix haven't bought any subscription* Initially I was as...
GetHuman738875's customer service issue with Netflix from June 2018
Help with my Netflix issue
First: share to improve GetHuman738875's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Netflix help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman738875 may need:
Email on Account, Password, Phone Number on Account, and Name of Account Holder
Top Tip from another customer
If you believe you have been overcharged on your billing please review the previous months bill and the new bill to compare where the charges may have come from. A small increase may be a result of an change in taxes in your area.
The issue in GetHuman738875's own words
I've used the free trail of Netflix haven't bought any subscription* Initially I was asked to just provide my account details. I was being told that if I continue to use the services then only the amount will be deducted.. And I stopped using the application before only the trial gets over.. ***How could you guys deduct my money without even asking.. That's the minimum amount I need to maintain and you deduct that too in trial period..**Refund my money back. Otherwise I'll be in problem.**Worst services you guys have I made a mistake by using that application..*Refund my money back.. I need my money.**Give me a call back on ***********I trust that Netflix will make this right and come up with a resolution that is fair.
GetHuman738875 did not yet indicate what Netflix should do to make this right.
I have an issue with Netflix too
How GetHuman738875 fixed the problem
We are waiting for GetHuman738875 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Netflix customer problems.