Greetings Netflix Team,**Thanks for your email.**You mentioned the first month is free...

GetHuman-marianj's Overcharges on My Account issue with Netflix from April 2018

9 views | 8378 similar | 0 following
Help with my Netflix issue
First: share to improve GetHuman-marianj's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-marianj to get a Netflix rep on the line!
Always use the GetHuman Phone to call Netflix. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Top Tip from another customer
If you believe you have been overcharged on your billing please review the previous months bill and the new bill to compare where the charges may have come from. A small increase may be a result of an change in taxes in your area.
The issue in GetHuman-marianj's own words
Greetings Netflix Team,**Thanks for your email.**You mentioned the first month is free but as soon as I signed up my Netflix account (standard plan) a month ago, my bank account was debited with USB *.** bill. See below message***Dear Barclays Customer, a credit of USD *.** was posted on Barclaycard* ********** at NETFLIX.COM on ****-**-** **:**. Pls call ********** for info**Then again today you have also charged me again. See message below.***Dear Customer, transaction of USD *.** has been made on your Barclaycard ********** at NETFLIX.COM. Call ********** for queries**Will appreciate if you can explain what that amount is for and recovery of the same.**Many thanks in advance for your assistance.**Kind regards**Maria Kimani

GetHuman-marianj did not yet indicate what Netflix should do to make this right.

How GetHuman-marianj fixed the problem

We are waiting for GetHuman-marianj to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Netflix's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Netflix issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-marianj fixes it.
This email address isn't valid

Netflix

Overcharges on My Account issue
Reported by GetHuman-marianj
Apr 27th, 2018 - 5 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 8378 others
0 customers following this
Items needed
Email on Account
Password
Phone Number on Account
Name of Account Holder

Timeline

GetHuman-marianj started working on this issue
Apr 27th, 2018 6:40am

The Free, Easy Way to Move Services

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians