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Nautica Customer FAQ

Top Answers & How-to Guides

What is Nautica's Phone Number?

The question we are asked most often is about how to talk to Nautica customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I exchange an item for a different size or color?

Yes, you can exchange an item for a different size or color within a specified period. Nautica understands that sometimes sizes or...
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Payment Methods

What are the accepted payment methods?

Nautica accepts various payment methods to ensure convenience for customers. We offer secure transactions through major credit cards...
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Return Policy

What is the return policy?

Our return policy at Nautica allows you to return eligible items within 30 days of purchase. To be eligible for a refund, all returned...
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Shipping

How long does shipping take?

Shipping times vary depending on the destination and shipping method selected at checkout. We strive to process and ship orders as...
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Order Tracking

Can I track my order?

Yes, you can track your order with Nautica. Simply log into your account and go to the "Order History" page. There you will find information...
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International Shipping

Do you offer international shipping?

Yes, Nautica offers international shipping to various countries. We understand that customers all over the world appreciate our high-quality...
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Sizing Chart

What is your sizing chart?

Our sizing chart is designed to provide customers with accurate measurements to ensure the perfect fit. To find your ideal size, we...
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Sales and Promotions

Are there any sales or promotions currently running?

Yes! Nautica frequently offers sales and promotions to provide customers with great deals on our products. Keep an eye on our website...
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Order Modifications

Can I cancel or modify my order after it has been placed?

Once an order has been placed at Nautica, we strive to process and ship it as quickly as possible. Therefore, cancellations or modifications...
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Gift Cards

Are gift cards available for purchase?

Yes, gift cards are available for purchase at Nautica. Our gift cards make the perfect present for any occasion. They are easily accessible...
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Rewards Program

What is the Nautica rewards program?

The Nautica Rewards Program is a loyalty program designed to reward our valued customers. By joining, members can earn points for every...
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Returns

Do you offer free returns?

Yes, Nautica offers free returns for online purchases. If for any reason you are not completely satisfied with your order, you have...
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Exchanges

Can I exchange an item for a different size or color?

Yes, you can exchange an item for a different size or color within a specified period. Nautica understands that sometimes sizes or...
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Help me with my Nautica customer service issue

Ask any question you have about Nautica customer service. We will do our best to get you answers right away.
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