I have car rental for a tire problem that involves needing a new tire rim and sensor th...

GetHuman2945214's customer service issue with Nationwide Insurance from May 2019

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The issue in GetHuman2945214's own words
I have car rental for a tire problem that involves needing a new tire rim and sensor that the estimate is almost $****. It will take several days for the Hyundai service center to provide a tire.*I need a car rental. Because they cannot complete the labor untill the supply arrives-* hours of labor was demanded until I could secure a rental car. I need a rental and cannot drive the car. The Hyundai representative already talked to your company. I need a rental car because my car is currently unusable.*Please respond now. This is my first claim and it seems that you are insisting that I provide you with labor time for a product that takes time to arrive. ***-***-**** is the phone number associated with my account.*I will completely rethink the purchase of this insurance if it is this difficult to recieve a rental car. I already talked to a representative from your company-and none of this was shared with me-just that I get my Hyundai service rep to call you-*you didn't tell me the rental was not available to me.

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Nationwide Insurance

Customer service issue
Reported by GetHuman2945214
May 18th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 187 others
0 customers following this

Timeline

GetHuman2945214 started working on this issue
May 18th, 2019 3:44pm