One of our customers is receiving monthly checks of $****.** from National Financial Se...

GetHuman5879260's customer service issue with National Financial Services LLC from March 2021

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The issue in GetHuman5879260's own words
I was trying to find out who is sending these checks to my client. The checks give us no information. ... One of our customers is receiving monthly checks of $****.** from National Financial Services LLC. They do not know who or why they are receiving these funds. The only explanation is Credit Balance. They have asked us Lake City Bank to find out you is sending them these funds. You may call me at *-***-***-**** and ask for Jenny.
This is frustrating due to a lack of customer service. I have called by phone, tried thru live chat. Seems you do not want to be contacted.
You can make this right by calling and explaining where these checks are coming from. *-***-***-****
I expected to be able to talk with a representative.
Tried a different phone number for your business but it rang and rang, no one answered.
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National Financial Services LLC

Just trying to find information out for our client as to who is sending them money
Customer service issue
Reported by GetHuman5879260
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 17 customers so far
Similar issue to 350 others
0 customers following this
Items needed
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Date of birth
Phone number

Timeline

GetHuman5879260 started working on this issue
Mar 23rd 6:17pm