Hi I just ordered stuff from the store and when I was checking out something that was i...
GetHuman3243009's customer service issue with Nasty Gal from July 2019
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Hi I just ordered stuff from the store and when I was checking out something that was in my cart was sold out so I went out of the checkout and back to look at different clothes that were similar to the one that was sold out and when I went back to my cart it was empty so I looked at order to see if the one i was in the middle or checking out went through and it said you have no past orders so I thought it didn’t go through so I made a new cart with basically all the same clothes as the previous one because it showed up that they he order didn’t work but then after I payed and finished the second order I got an email that shows that I did two order with basically the same clothes and I checked on the app again and it shows that I have two separate orders too, but it didn’t show up before otherwise I would have not ordered again so I am basically getting two of the same clothes because the app never showed that the order went through. Is there any way to cancel one of the order because I just ordered them a few minutes ago?
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