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Nasty Gal Customer FAQ

Top Answers & How-to Guides

How do I Contact Nasty Gal Customer Service?

The question we are asked most often is about how to talk to Nasty Gal customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I change or cancel my order?

Yes, you can change or cancel your order at Nasty Gal, but there are a few things to consider. If you need to make any changes or cancel...
Ask any question you have about Nasty Gal customer service, get an answer now.

Recent Nasty Gal Customer Questions

I ordered size 6 and they’re sending me size 10

We're sorry to hear about the mix-up. We suggest that you initiate a return for the incorrect item you received. Nasty Gal provides easy returns and you should be able to return the incorrect size and re-order the correct size. Make sure to double check your size before placing the order to prevent any future mix-ups. We apologize for any inconvenience this may have caused.
Asked Jun 4, 2024 4:14 PM

Help me with my Nasty Gal customer service issue

Customer Support

How can I unsubscribe from your newsletter?

To unsubscribe from our newsletter, simply click on the "unsubscribe" link at the bottom of any email you have received from us. Once...

What payment methods do you accept?

At Nasty Gal, we strive to make your shopping experience as convenient as possible. That's why we accept a variety of payment methods...

Do you have a size guide?

Yes, we do! At Nasty Gal, we believe every body is beautiful. That's why we provide a comprehensive size guide to help you find the...

What is your return policy?

Our return policy at Nasty Gal is designed to ensure customer satisfaction. If you're not completely happy with your purchase, we offer...

Do you offer gift cards?

Yes, we do offer gift cards! Nasty Gal provides the perfect gift solution for your loved ones. Our gift cards are available in various...

General Information

What is Nasty Gal?

Nasty Gal is an online fashion retailer offering trendy and edgy clothing, accessories, and footwear for bold, confident women. Established...

Are all items on your website in stock?

Yes, all items displayed on our website are in stock unless otherwise stated. We make sure to regularly update our inventory to ensure...

Shipping & Returns

Do you offer international shipping?

Yes, we offer international shipping to select countries. At Nasty Gal, we understand that our customers come from all over the world,...

Can I return my order?

Yes, Nasty Gal accepts returns for all orders within 28 days of the purchase date. We understand that sometimes items may not fit or...

How long does delivery take?

Nasty Gal offers a range of delivery options to suit your needs. Our standard delivery typically takes 3-5 business days within the...

Can I track my order?

Yes, you can easily track your order. Once your order has been shipped, you will receive a confirmation email with a tracking number...

Can I change or cancel my order?

Yes, you can change or cancel your order at Nasty Gal, but there are a few things to consider. If you need to make any changes or cancel...
We look to the Nasty Gal issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Nasty Gal issues reported to GetHuman
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