I purchased two packages of Nabisco Famous Chocolate Wafers to make a cake for my grand...

GetHuman-lyng's customer service issue with Nabisco, Inc. from July 2018

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The issue in GetHuman-lyng's own words
I purchased two packages of Nabisco Famous Chocolate Wafers to make a cake for my grandson's birthday. Both had a date of ** AUG **** and today is the *th of July. One box smelled like rancid oil as soon as I opened it and I threw it away. They other box smelled better, but the cake tasted awful and I had to throw the entire mess down the disposal. Great disappointment all around. The cookies were purchased at Tinker Air Force Base Commissary.*The cookie cake is one I've made often over the years with great success. What has changed and why did this happen?*I'd like to recover the cost of the cookies and the whipping cream. It makes me worry about buying them again in the future.
It was our grandson's birthday and the cake was made for him.

GetHuman-lyng did not yet indicate what Nabisco, Inc. should do to make this right.

I've been making or eating this cake since I was in grade school (in the ****s).
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Nabisco, Inc.

Customer service issue
Reported by GetHuman-lyng
Jul 4th, 2018 - 4 years ago
Fixed
Seen by 21 customers so far
Similar issue to 93 others
0 customers following this
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Timeline

GetHuman-lyng started working on this issue
Jul 4th, 2018 7:06pm
GetHuman-lyng indicated the issue is not fixed yet.
Jul 6th, 2018 2:42am
GetHuman-lyng indicated the issue is not fixed yet.
Jul 6th, 2018 3:48am
GetHuman-lyng indicated the issue is not fixed yet.
Jul 6th, 2018 3:51am
GetHuman-lyng indicated the issue is not fixed yet.
Jul 7th, 2018 8:46pm

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