Updated May 3, 2024

NHS Direct Customer FAQ

General

NHS Direct is an informational service provided by the National Health Service (NHS) in the UK. It offers a convenient and accessible...

NHS Direct provides a range of services aimed at delivering convenient and reliable healthcare information and advice to the public....

NHS Direct does not provide emergency medical assistance. In case of emergencies, individuals are advised to call 999 or visit their...

Yes, NHS Direct can provide medical advice for specific conditions or symptoms. Our trained healthcare professionals are available...

No, you cannot access your medical records through NHS Direct. NHS Direct is an online and telephone helpline service that provides...

When using NHS Direct services, you will need to provide various information to ensure appropriate and efficient healthcare assistance....

No, there is no cost associated with using NHS Direct services. NHS Direct is a free helpline available 24/7 for medical advice and...

NHS Direct is available in multiple languages to ensure everyone can access their services. Apart from English, the primary language...

Yes, NHS Direct is available 24/7. Our helpline is always open, ensuring round-the-clock access to medical advice and support. Whether...

Ask any question you have about NHS Direct customer service. We will do our best to get you answers right away.

FAQ Table of Contents

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Updated May 3, 2024