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NCSoft Customer FAQ

Top Answers & How-to Guides

What is NCSoft's Phone Number?

The question we are asked most often is about how to talk to NCSoft customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Change My Email on NCSoft?

NCSoft users who want to update their email addresses can do so by following a few simple steps. Users can change their email address...

How Do I Change My Email on NCSoft?

NCSoft users who want to update their email addresses can do so by following a few simple steps. Users can change their email address...
Ask any question you have about NCSoft customer service, get an answer now.
Contact NCSoft customer service

Customer Support

How Do I Report a Problem to NCSoft Customer Service?

As an NCSoft gamer, you want your games to run smoothly and efficiently. When you experience a problem, getting it resolved quickly...
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Account Management

How Do I Change My Email on NCSoft?

NCSoft users who want to update their email addresses can do so by following a few simple steps. Users can change their email address...
Read more

Help me with my NCSoft customer service issue

Ask any question you have about NCSoft customer service. We will do our best to get you answers right away.
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