How Do I Change My Email on NCSoft?

NCSoft users who want to update their email addresses can do so by following a few simple steps. Users can change their email address once every 90-days and an email address can only be tied to one NCSoft account. Users can log in to their accounts and update their email addresses and check their email for a verification link to confirm the change. Once all these steps have been completed users will be prompted to log into their NCSoft account with their updated email address and password.

Jeff Whelpley is the editor / author responsible for this content.
Dec 9, 2022

NCSoft users can update their NC account information by changing their account name and email address. Users can take a few simple steps to change their email addresses. Users can change or update their account information once every 90-days.

Log-in to your NCSoft Account

Log-in to your NCSoft account and navigate to the account management page. Select the change link next to your email address in the account profile section. Enter your new email address twice for confirmation and enter your password and select "continue." Make sure that your email address is typed correctly. Also, keep in mind that you can't use the same email address for more than one account.

Look for a Verification Email

Check your email for verification of the update of your email address. Click on the verification link to confirm the update of your email address. Once you click on the verification address your NC account has been updated.

Log In to Your NCSoft Account

Log into your NC account with your new email and password to confirm that your changes were updated. If you are unable to log in you may want to repeat the process. This may require you to use your old email and password to log into your NC account. Navigate to the page that allows you to change your email. Follow the steps to change your email and enter it twice. Enter your password and press continue. After you have confirmed your updated email a verification email will be generated. Log into your email and look for the verification email. Click on the verification link to officially update your email. You will then be prompted to log into your NCSoft account with your updated email and password.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Change My Email on NCSoft?

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