Hello, I am writing to you because I have been a avid player of BnS for going on * year...

GetHuman-tlwarr's customer service issue with NCSoft from April 2018

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The issue in GetHuman-tlwarr's own words
Hello, I am writing to you because I have been a avid player of BnS for going on * years. I follow the requlations, and courtious, yet find nearly * wks ago my account was locked. An no one can give me an honest answer. I sent in my PayPay transaction Id and Bank statement, and still nothing. in my ** years with Tera I never had trouble, at least they worked with me to resolve any issues. BnS is basically taking my money and running after all the hard work I have puut into such a wonderful game . I am praying someone would help me. I have proven that I own the account, but it seems if you spend too much money you are flagged, how dare I spend money. If possible please help me. I am a ** yo mother of * and BnS is my only relaxiation time when my kids are in bed. Anything you could do to help would be enormously helpful.*I am in Zulia server* Character is KaiYuki....HELP
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NCSoft

Customer service issue
Reported by GetHuman-tlwarr
Apr 25th, 2018 - 5 mons ago
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GetHuman-tlwarr started working on this issue
Apr 25th 7:58pm