****o, I am writing to you because I have been a avid player of BnS for going on * year...

****o, I am writing to you because I have been a avid player of BnS for going on * years. I follow the requlations, and courtious, yet find nearly * wks ago my account was locked. An no one can give me an honest answer. I sent in my PayPay transaction Id and Bank statement, and still nothing. in my ** years with Tera I never had trouble, at least they worked with me to resolve any issues. BnS is basically taking my money and running after all the hard work I have puut into such a wonderful game . I am praying someone would help me. I have proven that I own the account, but it seems if you spend too much money you are flagged, how dare I spend money. If possible please help me. I am a ** yo mother of * and BnS is my only relaxiation time when my kids are in bed. Anything you could do to help would be enormously helpful.*I am in Zulia server* Character is KaiYuki....HELP

I trust that NCSoft will make this right and come up with a resolution that is fair.