Hi,*I am a Myntra customer, Few days back i was having trouble recieving otp on my emai...

GetHuman3206728's customer service issue with Myntra from July 2019

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The issue in GetHuman3206728's own words
Hi,*I am a Myntra customer, Few days back i was having trouble recieving otp on my email id when i tried purchasing using myntra credit of Rs.****.*I contacted the customer care and they told me to clear data of the app, which resulted in me logging out of my account also.*As i was having trouble remembering the password,*I tried to reset it using resetlink option, but still did not recieve the reset link on my email id.*Also my email is working fine as i am recieving other emails.*Upon contacting customer care, they told me to wait and then retry, upon doing that, nothing happened.*And then they told me to send an email to myntra with screenshots of the problem.*And i find no email id to do so .*I can share the screenshots too.*I request you to please send me the reset link on my mobile number which is ********** and myntra knows of this number also.*Thank you

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Myntra

Customer service issue
Reported by GetHuman3206728
Jul 7th, 2019 - 2 years ago
Not resolved
Seen by 58 customers so far
Similar issue to 9021 others
0 customers following this

Timeline

GetHuman3206728 started working on this issue
Jul 7th, 2019 6:14am