Dear Team,*I had placed an order in ** May **** and the expected delivery of the same w...

GetHuman-mehanika's Problem With an Order issue with Myntra from May 2019

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The issue in GetHuman-mehanika's own words
Dear Team,*I had placed an order in ** May **** and the expected delivery of the same was kn **th May **** ie Minday. On Monday i got a message that the product is out for delivery but by day end they send another message to reschedule it. The same thing happened on Tuesday again. On tusedqy the delivery guy called at *:** PM also and stated that he won’t be able to deliver the products since he has reached his office. I told him that i need the products that day it self then also he didn’t listen. Post which i filed a complaint at your customer care of the same. They requested for a TAT of ** hours. Since then i have been continuously following up with the customer care but nobody has an answer for my issue. Everyday I receive a message that products will be deivered but they are not. And today the ** hr deadline is also finished but without any result. I juat wanna know what is the customer care there for if they cannot solve a simple issue of non deivery? And just go enquire with the courier guy why do they need ** hrs? Further they don’t even have the option to cancel the products?? What kind of support do they give? Also i just want my products or just give me an option to cancel the same!! My money is *stuck and now i do want a compensation for the harassment you guys have done over this week in such small issue!! Please resolve the same..**The order no is *******-*******-*******

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Myntra

Problem With an Order issue
Reported by GetHuman-mehanika
May 17th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 7420 others
0 customers following this

Timeline

GetHuman-mehanika started working on this issue
May 17th, 2019 6:10pm