I opened a MyLife acct on *-*-**. I was charged $*.oo each for two searches. I did no...

GetHuman-sbarresi's Dispute a Charge issue with Mylife.com from July 2020

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The issue in GetHuman-sbarresi's own words
I opened a MyLife acct on *-*-**. I was charged $*.oo each for two searches. I did not want the service any longer. I hit unsubscribe and also called to cancel the subscription. On *-**-**, I was charged $**.**. I called and spoke to someone I could not understand very well. He told me it was cancelled, and **.** would be credited to my account. I did not get a credit. on *-**-** I was charged $**.**. I had not used the service again the first day. This time I called, and again, could not understand the person I was speaking to. He asked for e-mail addresses I might have used and more info, and told me he could not find an account for me. I said it had to be there since I had received two additional charges. He could not find it. Now I am in $**.** for an account I do not want and may *may not have. I' worried about fraud, although you seem to be a legitimate company.*Can you help?*Sandra L Barresi****-***-**********@***.com

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How Do I Dispute a Charge with Mylife.com?How Do I Get Mylife.com to Refund My Subscription?How Do I Delete My Profile on Mylife.com?
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Mylife.com

Dispute a Charge issue
Reported by GetHuman-sbarresi
Jul 6th, 2020 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 856 others
0 customers following this

Timeline

GetHuman-sbarresi started working on this issue
Jul 6th, 2020 7:33pm