On Oct * I redeemed **** points to go to my United mileage account --- and they never s...

GetHuman3847593's Points Redemption issue with MyPoints from October 2019

Help with my MyPoints issue
The issue in GetHuman3847593's own words
On Oct * I redeemed **** points to go to my United mileage account --- and they never showed up. I have been emailing them about * times, they say they are updating, but nothing happens. They ask me strange questions, (To investigate further, can you let me know if you have redeemed for a UMP in January. Have you gifted your United Mileage redemption to another user? )and never answer mine. ( The answer to her strange questions was no and no) I want my points transferred to my United Mileage account. **Their ticket number is ******* .

GetHuman3847593 did not yet indicate what MyPoints should do to make this right.

How GetHuman3847593 fixed the problem
about * emails, * chats and one GetHuman -- they did not give me the United mileage but they returned the points I had used, and I used it on an Amazon gift card -- did not want to take a chance of United again
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MyPoints

Points Redemption issue
Reported by GetHuman3847593
Oct 29th, 2019 - 2 years ago
Fixed
GetHuman3847593 shared how to fix
Seen by 13 customers so far
Similar issue to 570 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman3847593 started working on this issue
Oct 29th, 2019 1:37pm
GetHuman3847593 indicated the issue is not fixed yet.
Oct 29th, 2019 5:44pm
GetHuman3847593 shared this issue with friends on Facebook
Oct 29th, 2019 6:29pm
GetHuman3847593 indicated the issue is not fixed yet.
Oct 29th, 2019 6:34pm
GetHuman3847593 indicated the issue is not fixed yet.
Oct 29th, 2019 6:43pm
GetHuman3847593 indicated the issue is not fixed yet.
Oct 29th, 2019 6:44pm
GetHuman3847593 indicated the issue is not fixed yet.
Oct 29th, 2019 6:44pm
GetHuman3847593 indicated the issue is not fixed yet.
Oct 29th, 2019 6:44pm
GetHuman3847593 indicated the issue is not fixed yet.
Oct 29th, 2019 6:44pm
GetHuman3847593 indicated the issue is not fixed yet.
Oct 29th, 2019 6:44pm
GetHuman3847593 indicated the issue is not fixed yet.
Oct 29th, 2019 7:07pm
GetHuman3847593 shared this issue with friends on Facebook
Oct 29th, 2019 7:07pm
GetHuman3847593 confirmed the issue is fixed. Hooray!
Oct 30th, 2019 4:26pm

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