Hello. I have ordered a bathroom vanity and a sink online with Home Depot via MyPoints...

GetHuman-jwkfromr's customer service issue with MyPoints from October 2019

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The issue in GetHuman-jwkfromr's own words
Hello. I have ordered a bathroom vanity and a sink online with Home Depot via MyPoints site last October *nd. I thought I would get a confirmation email from MyPoints, but I did receive an order confirmation from Home Depot on the same day as I entered an order. Then I looked at my MyPoints account and didn’t see any information about my Home Depot order. What am I missing about? It IS my first time to order something via MyPoints website since I became a member. I need to know how it works, in order to get points for my Home Depot items. Please clarify this for me to understand the process. I recall MyPoints mentioning that I would have to wait for ** days to get points, after I ordered items. I am not sure about that, but it should be shown on my MyPoints account with a Pending status. Right? Is there a way for MyPoints staff to investigate my issues ASAP? Or I need to cancel my order and do it again with MyPoints website??? **I also would like to order some items at Amazon.com site via MyPoints.com in the future, but I already have my Amazon account with my different email address and user id. How will that affect ‘getting MyPoints points’? Please reply back ASAP!**Thank for help.

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MyPoints

Customer service issue
Reported by GetHuman-jwkfromr
Oct 19th, 2019 - 3 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 560 others
0 customers following this

Timeline

GetHuman-jwkfromr started working on this issue
Oct 19th, 2019 5:41pm
GetHuman-jwkfromr indicated the issue is not fixed yet.
Oct 20th, 2019 9:06pm
GetHuman-jwkfromr indicated the issue is not fixed yet.
Oct 20th, 2019 10:26pm
GetHuman-jwkfromr indicated the issue is not fixed yet.
Oct 26th, 2019 5:08pm
GetHuman-jwkfromr indicated the issue is not fixed yet.
Oct 27th, 2019 4:39am
GetHuman-jwkfromr indicated the issue is not fixed yet.
Oct 28th, 2019 8:30am

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