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Musicians Friend Customer FAQ

Top Answers & How-to Guides

What is Musicians Friend's Phone Number?

The question we are asked most often is about how to talk to Musicians Friend customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the difference between new and used items on Musicians Friend?

The difference between new and used items on Musicians Friend lies in their condition and pricing. New items are brand-new, unopened,...
Ask any question you have about Musicians Friend customer service, get an answer now.
Contact Musicians Friend customer service

Order Tracking

How can I track my order?

You can easily track your order by logging into your account on the Musicians Friend website and checking the status of your order....
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Payment Methods

What payment methods are accepted on Musicians Friend?

Musicians Friend accepts a variety of payment methods to ensure easy and convenient transactions for customers. Currently, the accepted...
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Return Policy

What is Musicians Friend's return policy?

Musicians Friend offers a hassle-free return policy to ensure customer satisfaction. If for any reason you're not completely satisfied...
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Order Changes

Can I cancel or change my order?

Yes, you can cancel or change your order with Musicians Friend, but there are certain conditions to be considered. If you want to cancel...
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International Shipping

Do you offer international shipping?

Yes, Musicians Friend offers international shipping to over 90 countries worldwide. They understand the global reach of music and strive...
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Product Warranty

What is the warranty on your products?

All products sold through Musician's Friend are covered by a manufacturer's warranty, which varies depending on the brand and type...
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Customer Rewards

Are there any discount programs or rewards for frequent customers?

Yes, Musicians Friend offers a discount program called "Backstage Pass." This program is designed for frequent customers and provides...
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Gift Card Returns

Can I return or exchange a gift card?

No, gift cards cannot be returned or exchanged. Once purchased, gift cards are considered final sale and cannot be refunded or replaced....
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Product Condition

What is the difference between new and used items on Musicians Friend?

The difference between new and used items on Musicians Friend lies in their condition and pricing. New items are brand-new, unopened,...
Read more

Help me with my Musicians Friend customer service issue

Ask any question you have about Musicians Friend customer service. We will do our best to get you answers right away.
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