I stupidly chose to like my bookmarks instead of copying them. Now all my bookmarks fro...

GetHuman4629440's customer service issue with Mozilla Firefox from April 2020

Help with my Mozilla Firefox issue
First: share to improve GetHuman4629440's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4629440 may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman4629440's own words
I stupidly chose to like my bookmarks instead of copying them. Now all my bookmarks from all my devices show up on all my devices. **Also, when I update bookmark folders they do not stay. They revert. I have tried to follow the fixes like opening the default Profile, but that folder doesn't show anything and seems uneditable. There are probably ** profiles that are not the default also. I want to be able to ditch all this **** and recreate what I want on each device and ensure they never sync again.

GetHuman4629440 did not yet indicate what Mozilla Firefox should do to make this right.

How GetHuman4629440 fixed the problem

We are waiting for GetHuman4629440 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Mozilla Firefox's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Mozilla Firefox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Mozilla Firefox

Customer service issue
Reported by GetHuman4629440
Apr 13th, 2020 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 397 others
0 customers following this

Timeline

GetHuman4629440 started working on this issue
Apr 13th, 2020 2:26pm
GetHuman4629440 indicated the issue is not fixed yet.
Apr 13th, 2020 7:39pm
GetHuman4629440 indicated the issue is not fixed yet.
Apr 14th, 2020 5:19pm
GetHuman4629440 indicated the issue is not fixed yet.
Apr 17th, 2020 9:11am