I lost my movie pass credit card last month, which was July. I was in Winters Californ...

GetHuman-jerrybac's customer service issue with MoviePass from August 2018

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The issue in GetHuman-jerrybac's own words
I lost my movie pass credit card last month, which was July. I was in Winters California and after paying my restaurant bill I noticed that my moviepass card was missing from my wallet. It was in my wallet ** minutes earlier. I didn't know if it fell out when I paid the bill at the restaurant or the place I was prior. I checked both places and the area on the way. Neither place had the card. I notified moviepass and their response said that they receive my request and it would be sent I * to ** days. It is now August ** and I have called and emailed more than * times and I have not received the card or a response. I haven't been able to use my pass for the whole month of August and my next payment to moviepass will soon be posted. I don't to cancel this service, but if I don't receive a response or the card soon I will have no choice. Please. please, please respond asap. Thank you, Jerry Bacho *** MacBeth Ct. Vacaville, Ca. ***** *****@***.com (***)***-****

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MoviePass

Customer service issue
Reported by GetHuman-jerrybac
Aug 26th, 2018 - 3 years ago
Fixed
Seen by 5 customers so far
Similar issue to 2925 others
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Timeline

GetHuman-jerrybac started working on this issue
Aug 26th, 2018 3:07am
GetHuman-jerrybac indicated the issue is not fixed yet.
Aug 26th, 2018 3:07am
GetHuman-jerrybac shared this issue with others over email
Aug 26th, 2018 3:11am
GetHuman-jerrybac indicated the issue is not fixed yet.
Aug 26th, 2018 3:34am

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