I haven't been able to use my movie pass for the past month because no movies are avail...

GetHuman-nayjay's customer service issue with MoviePass from August 2018

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The issue in GetHuman-nayjay's own words
I haven't been able to use my movie pass for the past month because no movies are available, so I cancelled my subscription. a few days later I got an email saying that with the new update to their policy*plans, I have been resubscribed and I will be charged again at the end of my billing period. I don't want that. I actually want to cancel my subscription. None of the customer service *'s I've found for movie pass are working and the help section of the movie passes app just causes the app to shut down. I don't want to be charged for another month, and I would honestly like a refund for this past month too since I haven't been able to use it at all, cause there are no e-ticket theaters near me.

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How Do I Recover My Moviepass Account?How Do I Get Moviepass to Refund a Charge?
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MoviePass

Customer service issue
Reported by GetHuman-nayjay
Aug 24th, 2018 - 3 years ago
Fixed
Seen by 3 customers so far
Similar issue to 2878 others
0 customers following this
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Timeline

GetHuman-nayjay started working on this issue
Aug 24th, 2018 7:39pm
GetHuman-nayjay confirmed the issue is fixed. Hooray!
Aug 24th, 2018 7:39pm

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