Ralph and Mary Rybacki ******@***.com* We have the original movie pass contract from...

GetHuman-srwind's customer service issue with MoviePass from August 2018

6 views
 | 
2684 similar
 | 
0 following
Help with my MoviePass issue
First: share to improve GetHuman-srwind's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-srwind's next move: call MoviePass.
The best way to get your problem resolved is to tap the button below to start calling MoviePass. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-srwind may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-srwind's own words
Ralph and Mary Rybacki ******@***.com* We have the original movie pass contract from ********. In the last month we have been not able to get tickets to most movies. I was even blocked out of Christopher Robin at **:** but could get tickets to the *pm show. last night we went again to Regal Lake Zurich,IL and the only movie available was Meg! You just sent my husband an email stating THAT YOU ARE NOT CAPPED TO * MOVIES PER MONTH. and as a reminder we are able to see a new movie each day, we are not subject to peak pricing and we need to upload a copy of your ticket stub which I have done when asked. Please fix our app so we are able to see whatever movie we what each day like our original plan we paid for. We spoke to the theater management and they said lots of people with the original contract have the same problem.
GetHuman-srwind did not yet indicate what MoviePass should do to make this right.
I have an issue with MoviePass too
How GetHuman-srwind fixed the problem
We are waiting for GetHuman-srwind to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common MoviePass customer problems.
How Do I Recover My Moviepass Account?How Do I Get Moviepass to Refund a Charge?
Do you have a customer issue as well?
We can help you get MoviePass's attention and get better help faster. Tap below to get started.
Having MoviePass issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-srwind fixes it.
This email address isn't valid

MoviePass

Customer service issue
Reported by GetHuman-srwind
Aug 17th, 2018 - a yr ago
I have an issue with MoviePass too
Not resolved
Seen by 6 customers so far
Similar issue to 2684 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-srwind started working on this issue
Aug 17th, 2018 2:27pm