I emailed canceling my MoviePass while it was still my free month. * of my grown daugh...

GetHuman-maryhma's customer service issue with MoviePass from July 2018

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The issue in GetHuman-maryhma's own words
I emailed canceling my MoviePass while it was still my free month. * of my grown daughters tried to get the app on my phone and could not - guess it is not the correct phone. When emailed and asked to be cancelled as I could not access the app the response was that I would not be able to reactivate for * months. Sad as if I get a new phone I would like to use a new moviepass. I did cancel within the first free month trial. My card has now been charged so I need to be refunded for the charges as I had cancelled my card. I tried to call in today and the message says that there is some difficulty and I could not talk to a person. Please credit my account so I don't have to deny charges on my credit card - bad for both of us thank you Mary Hendrickson
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Customer service issue
Reported by GetHuman-maryhma
Jul 27th, 2018 - 10 mons ago
I have an issue with MoviePass too
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Jul 27th, 2018 5:09pm