I have been trying to reach moviepass for sometime as I have paid for this subscription...

GetHuman-basketti's customer service issue with MoviePass from July 2018

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The issue in GetHuman-basketti's own words
I have been trying to reach moviepass for sometime as I have paid for this subscription for * MONTHS, never received a card, tried to cancel from the app on multiple occasions and I ma totally fed up. I am a college student with limited funds and now you have **.** of my money and have only got to use this service a handful of times and each time I have had to DRIVE TO A THEATER OVER ** MILES AWAY as I didn't have the card...so MORE MONEY DOWN THE DRAIN in gas and time. I WANT A FULL REFUND. I have asked my Mother to take over my case and she is a consumer affairs professional. She is contacting appropriate offices about your lack of service, delivery and response. She can be reached at ***-***-****

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MoviePass

Customer service issue
Reported by GetHuman-basketti
Jul 20th, 2018 - 2 years ago
Fixed
Seen by 9 customers so far
Similar issue to 1681 others
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Timeline

GetHuman-basketti started working on this issue
Jul 20th, 2018 7:51pm
GetHuman-basketti shared this issue with friends on Facebook
Jul 20th, 2018 7:51pm
GetHuman-basketti indicated the issue is not fixed yet.
Jul 21st, 2018 3:49am
GetHuman-basketti indicated the issue is not fixed yet.
Jul 28th, 2018 3:19am