I have been trying to reach moviepass for sometime as I have paid for this subscription...

GetHuman-basketti's customer service issue with MoviePass from July 2018

10 views | 1681 similar | 0 following
Help with my MoviePass issue
GetHuman-basketti's next move: talk to MoviePass again when they open.
MoviePass's call center is closed now. We will send GetHuman-basketti a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-basketti's own words
I have been trying to reach moviepass for sometime as I have paid for this subscription for * MONTHS, never received a card, tried to cancel from the app on multiple occasions and I ma totally fed up. I am a college student with limited funds and now you have **.** of my money and have only got to use this service a handful of times and each time I have had to DRIVE TO A THEATER OVER ** MILES AWAY as I didn't have the card...so MORE MONEY DOWN THE DRAIN in gas and time. I WANT A FULL REFUND. I have asked my Mother to take over my case and she is a consumer affairs professional. She is contacting appropriate offices about your lack of service, delivery and response. She can be reached at ***-***-****

GetHuman-basketti did not yet indicate what MoviePass should do to make this right.

I have an issue with MoviePass too
How GetHuman-basketti fixed the problem

We are waiting for GetHuman-basketti to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common MoviePass customer problems.
How Do I Recover My Moviepass Account?How Do I Get Moviepass to Refund a Charge?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
I want to cancel my moviep*** subscription. I have been trying unsuccessfuly for...****o, I have been trying to call the MovieP*** (*-***-***-****) number but to no...I was given a *-month MovieP*** subscription as a Christmas gift. I activated and...I haven't been able to successfully use moviep*** in over several weeks. Sometime...I have been trying to contact anyone over at MovieP*** and it seems that no one I...When I try to open up my moviep*** app it says that moviep*** has stopped. Why? W...I have been waiting for my Moviep*** Card for over * weeks. Any idea how much longer?
Do you have a customer issue as well?
We can help you get MoviePass's attention and get better help faster. Tap below to get started.
Having MoviePass issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-basketti fixes it.
This email address isn't valid

MoviePass

Customer service issue
Reported by GetHuman-basketti
Jul 20th, 2018 - 4 years ago
I have an issue with MoviePass too
Fixed
Seen by 10 customers so far
Similar issue to 1681 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name, Email, Phone number or other identifying information

Timeline

GetHuman-basketti started working on this issue
Jul 20th, 2018 7:51pm
GetHuman-basketti shared this issue with friends on Facebook
Jul 20th, 2018 7:51pm
GetHuman-basketti indicated the issue is not fixed yet.
Jul 21st, 2018 3:49am
GetHuman-basketti indicated the issue is not fixed yet.
Jul 28th, 2018 3:19am