I just got a movie from you guys and its Pet Semetary * and when i go to play it in my...

GetHuman1465542's customer service issue with MovieMars.com from November 2018

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The issue in GetHuman1465542's own words
I just got a movie from you guys and its Pet Semetary * and when i go to play it in my dvd player the dvd is being rejected by my dvd player saying that its either the wrong format or has scratches. The dvd was told to me that it was used but not damaged. Now i have the pet Semetary * movie that is a paper weight and does not play at all... I tried everything... And nothing.. My name is Jennifer Wilzer and my email is *****@***.com... I ordered the movie thru Amazon. My phone number is ***-***-****
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MovieMars.com

Customer service issue
Reported by GetHuman1465542
Nov 1st, 2018 - a mon ago
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GetHuman1465542 started working on this issue
Nov 1st 5:56pm