Hi. I am Asad. I bought Moto z force Droid yesterday. It had older version of iOS i.e...
GetHuman-engrzas's customer service issue with Motorola from October 2018
Help with my Motorola issue
First: share to improve GetHuman-engrzas's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-engrzas to get a Motorola rep on the line!
Always use the GetHuman Phone tocall Motorola. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-engrzas may need:
Order number, Name on account, Email on account, Product type, Home and billing address, and Phone number on account
The issue in GetHuman-engrzas's own words
Hi. I am Asad. I bought Moto z force Droid yesterday. It had older version of iOS i.e. *.*.* I guess. It was working fine. While checking up the system update it found *,* version. I updated the system.**After reboot following things happened.***. All sound gone. No microphone working , no speaker no earpeace at all.****. Battery which was previously ** % became *** percent. And it is still in state of charging as icon of charging is there. And system is messaging to remove the charger as battery is full. What the heck is this all. Plz help me
GetHuman-engrzas did not yet indicate what Motorola should do to make this right.
I have an issue with Motorola too
How GetHuman-engrzas fixed the problem
We are waiting for GetHuman-engrzas to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.