Hi. Have Motorola e* phone. Have cricket for network. Got last week. Trying to set up...

GetHuman-jllaknot's customer service issue with Motorola from August 2018

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Hi. Have Motorola e* phone. Have cricket for network. Got last week. Trying to set up voicemail and my password would not work so went online and followed instructions to reset to factory so I could redo password or get rid if it all together. So restarted phone as instructed. Get to the "set up as new" prompt, then try and connect to network and nothing happens. Help?*Trying to just start phone over from beginning.
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Motorola

Customer service issue
Reported by GetHuman-jllaknot
Aug 25th, 2018 - 4 mons ago
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GetHuman-jllaknot started working on this issue
Aug 25th 2:41am