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Monoprice.com Customer FAQ

Top Answers & How-to Guides

What is Monoprice.com's Phone Number?

The question we are asked most often is about how to talk to Monoprice.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an account?

To create an account on Monoprice.com, click on the "Sign In" link at the top of the website. From there, select "Create Account" and...

What are Monoprice's business hours?

Monoprice's business hours are Monday to Friday, from 9:00 am to 6:00 pm Pacific Time. However, it's important to note that their website...
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Account Management

How do I create an account?

To create an account on Monoprice.com, click on the "Sign In" link at the top of the website. From there, select "Create Account" and...
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Promo Codes

How do I apply a promo code?

To apply a promo code on our website, simply go to your shopping cart and enter the code in the "Coupon Code" field. Make sure to click...
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Order Status

How can I check the status of my rebate?

You can check the status of your rebate by visiting the Rebate Status page on our website. Simply enter the necessary information,...
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Can I track my order?

Yes, you can track your order on Monoprice.com. Once your order is shipped, you will receive a confirmation email with a tracking number...
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About Monoprice

What is Monoprice?

Monoprice is an online retailer known for providing high-quality, affordable consumer electronics and accessories. With a vast catalog...
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Payment Methods

What payment methods do you accept?

We accept various secure payment methods to ensure convenience for our customers. At Monoprice.com, you can make purchases using major...
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Order Changes

Can I cancel or change my order?

Yes, you can cancel or change your order on Monoprice.com as long as the item has not already shipped. To cancel or make changes, you...
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Shipping

Do you offer international shipping?

Yes, we offer international shipping to most countries. At Monoprice, we understand that our customers worldwide want access to our...
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Return Policy

What is your return policy?

At Monoprice.com, we have a straightforward and customer-centric return policy. We understand that sometimes you may need to return...
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Bulk Orders

Can I request a bulk order?

Yes, Monoprice welcomes bulk orders. Whether you are a business, organization, or individual looking to purchase a large quantity of...
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Product Warranty

Do you have a warranty for your products?

Yes, all our products at Monoprice.com come with a warranty. We take pride in providing high-quality products and stand behind their...
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Business Hours

What are Monoprice's business hours?

Monoprice's business hours are Monday to Friday, from 9:00 am to 6:00 pm Pacific Time. However, it's important to note that their website...
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Help me with my Monoprice.com customer service issue

Ask any question you have about Monoprice.com customer service. We will do our best to get you answers right away.
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