Can I cancel or change my order?
Yes, you can cancel or change your order on Monoprice.com as long as the item has not already shipped. To cancel or make changes, you must contact Monoprice customer service by phone within 30 minutes of placing your order. Their customer service team will assist you in making the necessary adjustments. If the order has already been processed or shipped, cancellations or changes cannot be made, but you may be able to return the item for a refund or exchange it once you receive it. It is important to act quickly and contact customer service as soon as possible to ensure your request can be accommodated. Monoprice aims to provide a seamless shopping experience and is committed to assisting customers with their order modifications whenever possible.
Answered Nov 1, 2023
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