I had a Monotronics Security System in my home at * Berkshire Dr. St Charles, Mo that b...

GetHuman-jeanneof's Complaint issue with Monitronics from May 2020

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The issue in GetHuman-jeanneof's own words
I had a Monotronics Security System in my home at * Berkshire Dr. St Charles, Mo that began on Feb **, ****. I sold that home in **** because I moved to Alabama. I paid for this service by automatic withdrawal from bank account in the amount of $**.** once a month. I cancelled this account by writing and calling when I moved to Alabama. I never received a bill or notice from Monotronics in all these years. I sold the St Charles home in ****. My credit rating was *** until * mo ago and I bought * houses since moving to Alabama. Suddenly, * months ago, I got a letter from Mountain Run Collections Co. saying that I owed almost $***.** on my Monotronics Acct. They posted a report on all * credit bureaus. Now my credit rating has gone from *** to ***. I am trying to refinance my Alabama home and with this *** crefit rating I cannot get a new mortgage. I am asking, begging you to research my former Monotronics contract service and help to correct what I know must be a big mistake and is hurting me so much. I am ** and just recovering from coronovirus. Please, please help me.

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Monitronics

Complaint issue
Reported by GetHuman-jeanneof
May 20th, 2020 - 3 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 12 others
0 customers following this

Timeline

GetHuman-jeanneof started working on this issue
May 20th, 2020 6:49pm
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May 20th, 2020 6:49pm