Updated May 3, 2024

Monitronics Customer FAQ

Testing Frequency

It is recommended to test your Monitronics alarm system once a month to ensure its proper functioning and to guarantee your security....

Yes, you can control your Monitronics alarm system remotely. Monitronics offers a user-friendly mobile app that allows you to have...

The warranty period for Monitronics security equipment is determined by the terms and conditions of the customer's specific service...

If there is a false alarm, Monitronics takes immediate action to minimize any inconvenience or potential disruption caused. Upon receiving...

Yes, you can transfer your Monitronics security system to a new residence. Monitronics understands that life circumstances may require...

If your Monitronics alarm system loses power, there is no need to worry as it has built-in backup batteries. These batteries automatically...

No, there are no fees for moving or relocating your Monitronics security system. Monitronics offers a convenient transfer program at...

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FAQ Table of Contents

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Updated May 3, 2024