Why is it called GET HUMAN when there isn't any HUMAN

GetHuman2964771's customer service issue with Moneygram from May 2019

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The issue in GetHuman2964771's own words
I was using the Money Order Replacement Request ... I was given * case ******** &******* where by I was supposed to receive $*** & $*** respectively*After paying a nominal fee of which I agreed to. *Now I am told scammers were allowed to cash these * money orders and my case is closed after I turned in my replacement requests. *How can this be done .*I want the money I was told I would receive, this has gone on long enough*Cynthia Traylor**** *** *****C*****@***.com
I need a tracking number please
I would like the money agreed upon of $*** and $*** to be paid to me immediately .b
I have been a good and honest and patient customer during this whole issue.*I have tried to be very patient and was told my package was being mailed back to me ,which it never was
I have called and researched and called over and over to get my full package mail back to me without any response
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Moneygram

Customer service issue
Reported by GetHuman2964771
May 22nd, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 3948 others
0 customers following this
Items needed
Payment tracking number
Sender's name
Receiver's name
Amount of transfer

Timeline

GetHuman2964771 started working on this issue
May 22nd, 2019 1:18pm
GetHuman2964771 indicated the issue is not fixed yet.
May 22nd, 2019 1:32pm
GetHuman2964771 indicated the issue is not fixed yet.
May 22nd, 2019 1:33pm
GetHuman2964771 indicated the issue is not fixed yet.
May 22nd, 2019 1:34pm
GetHuman2964771 indicated the issue is not fixed yet.
May 22nd, 2019 1:37pm
GetHuman2964771 indicated the issue is not fixed yet.
May 22nd, 2019 1:40pm

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