I have been a long time customer of money gram. I have never before been ask for SSN w...
GetHuman-jmnorris's customer service issue with Moneygram from November 2018
Help with my Moneygram issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Moneygram help.
First: share to improve GetHuman-jmnorris's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jmnorris may need:
Payment tracking number, Sender's name, Receiver's name, and Amount of transfer
The issue in GetHuman-jmnorris's own words
I have been a long time customer of money gram. I have never before been ask for SSN when sending money. I have never sent more than $****.** . *This time when I need to send money for my family , I am asked for my SSN. I do not whis to give this information. With all the hacking I do not trusted giving this info. Is there any other way to send a transfer without using my SSN.*Thanks for your help *John Norris
GetHuman-jmnorris did not yet indicate what Moneygram should do to make this right.
I have an issue with Moneygram too
How GetHuman-jmnorris fixed the problem
We are waiting for GetHuman-jmnorris to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.