Im receiving money and have my MTCN, ID and all the required info needed for pick up..i...

GetHuman-analyiza's customer service issue with Moneygram from September 2018

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The issue in GetHuman-analyiza's own words
Verify funds before i go to a location ... Im receiving money and have my MTCN, ID and all the required info needed for pick up..i went on the money gram website to track and see if the transaction is ready and it said everything was ok and ready for me to pick up. My problem is i have no transportation and would like to verify before i go to a location..is that possible?
I want to verify with a agent that the info and MTCN* is correct and my funds are available?
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Moneygram

Customer service
Customer service issue
Reported by GetHuman-analyiza
Sep 24th, 2018 - 2 mons ago
I have an issue with Moneygram too
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Seen by 5 customers so far
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Items needed
Payment tracking number
Sender's name
Receiver's name
Amount of transfer