I have been using moneygram for years. I currently reside in MA, but my entire family l...

GetHuman782058's customer service issue with Moneygram from August 2018

Help with my Moneygram issue
The issue in GetHuman782058's own words
I have been using moneygram for years. I currently reside in MA, but my entire family lives on the west coast. They have been sending me money to help out with moving costs for my new place, and I went to receive money from my aunt tonight and they denied me saying "I've been receiving too many" despite the fact my aunt even got on the phone with money gram and still denied it. Can you explain to me how this is logical and fair???
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Moneygram

Customer service issue
Reported by GetHuman782058
Aug 11th, 2018 - 7 mons ago
I have an issue with Moneygram too
Fixed
Seen by 3 customers so far
Similar issue to 910 others
0 customers following this
Items needed
Payment tracking number
Sender's name
Receiver's name
Amount of transfer
Timeline
GetHuman782058 started working on this issue
Aug 11th, 2018 12:41am
GetHuman782058 indicated the issue is not fixed yet.
Aug 12th, 2018 8:32am