Checking on how to get ref * if I know where it came from

GetHuman815745's customer service issue with Moneygram from June 2018

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The issue in GetHuman815745's own words
The problem: Checking on how to get ref * if I know where it came from
GetHuman815745 did not yet indicate what Moneygram should do to make this right.
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Moneygram

Customer service issue
Reported by GetHuman815745
Jun 24th, 2018 - 4 mons ago
I have an issue with Moneygram too
Not resolved
Seen by 3 customers so far
Similar issue to 506 others
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Items needed
Payment tracking number
Sender's name
Receiver's name
Amount of transfer
Timeline
GetHuman815745 started working on this issue
Jun 24th 3:46pm