On April the *th of this year I logged on to my online Moneygram account. I forgot my p...

GetHuman-rgrcsgr's customer service issue with Moneygram from May 2018

Help with my Moneygram issue
The issue in GetHuman-rgrcsgr's own words
On April the *th of this year I logged on to my online Moneygram account. I forgot my password and was locked out of the online system. After calling and taking **-** minutes of questions about my addresses going back **-** years and other information, I was told my account would not be available to me to use in the future. I would like to know a reason for this? I forget my password and am blocked from using online services? Please check my account information and you can clearly see I have used your services at least monthly for many, many years. My name is Roger Cosgro. Please help me understand what is going on. Thank you.
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Moneygram

Customer service issue
Reported by GetHuman-rgrcsgr
May 3rd, 2018 - a yr ago
I have an issue with Moneygram too
Fixed
Seen by 6 customers so far
Similar issue to 3696 others
0 customers following this
Items needed
Payment tracking number
Sender's name
Receiver's name
Amount of transfer
Timeline
GetHuman-rgrcsgr started working on this issue
May 3rd, 2018 11:26pm
GetHuman-rgrcsgr shared this issue with others over email
May 3rd, 2018 11:26pm
GetHuman-rgrcsgr indicated the issue is not fixed yet.
May 5th, 2018 2:08pm
GetHuman-rgrcsgr indicated the issue is not fixed yet.
Oct 11th, 2018 5:40pm