I can't pick up my money that was sent to me

GetHuman-lndnrebe's Can't receive money issue with Moneygram from April 2018

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Help with my Moneygram issue
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Payment tracking number, Sender's name, Receiver's name, and Amount of transfer
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The issue and preferred resolution, in GetHuman-lndnrebe's own words:
I was trying to do something, and ran into a problem.
I can't pick up my money that was sent to me
I trust that Moneygram will make this right and come up with a resolution that is fair.
Help with my Moneygram issue
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Moneygram

Money gram
Can't receive money issue
Reported by GetHuman-lndnrebe
Apr 20th, 2018 - 3 mons ago
I have an issue with Moneygram too
Not resolved
Seen by 2 customers so far
Similar issue to 713 others
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Timeline
GetHuman-lndnrebe started working on this issue
Apr 20th 10:36pm