When I open the Minecraft Launcher it asks me to login in to my account. I always use t...

GetHuman5531704's customer service issue with Mojang from December 2020

Help with my Mojang issue
First: share to improve GetHuman5531704's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5531704 may need:
Username, Password, and Email address on the account
The issue in GetHuman5531704's own words
When I open the Minecraft Launcher it asks me to login in to my account. I always use the same password for Minecraft and when I reset the password I always make it the same one. But now it is asking me to login to my account but the password is not working. And every time I attempt to reset the password via email I do not get sent the email. This results in me being unable to access my Minecraft account at all.

GetHuman5531704 did not yet indicate what Mojang should do to make this right.

How GetHuman5531704 fixed the problem

We are waiting for GetHuman5531704 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Mojang's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Mojang issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman5531704
Dec 7th, 2020 - a year ago
Not resolved
Seen by 25 customers so far
Similar issue to 4020 others
0 customers following this


GetHuman5531704 started working on this issue
Dec 7th, 2020 10:10pm

Change of Address? Free Concierge.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians