My Mojang Minecraft account is compromised. Therefore, denying my access to using the a...

GetHuman944956's customer service issue with Mojang from August 2018

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Help with my Mojang issue
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The issue in GetHuman944956's own words
My Mojang Minecraft account is compromised. Therefore, denying my access to using the account. I do not have the credentials such as the receipt or access code from when I purchased the Minecraft card years ago. I would like to have access to the account again. If not at least change the current name to some other name. I would really want the name of the account.
GetHuman944956 did not yet indicate what Mojang should do to make this right.
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Mojang

Customer service issue
Reported by GetHuman944956
Aug 2nd, 2018 - a yr ago
I have an issue with Mojang too
Fixed
Seen by 26 customers so far
Similar issue to 378 others
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Items needed
Account holder name
Account number (if applicable)
Email address on the account
Billing address
Timeline
GetHuman944956 started working on this issue
Aug 2nd, 2018 11:03pm
GetHuman944956 indicated the issue is not fixed yet.
Aug 2nd, 2018 11:03pm