Mojang Customer Service Issues

I recently bought Minecraft Realms for the Bedrock Edition on my PC. The realm is for two people, and my friend can join without any problems. However, I am experiencing significant delays in the game. Actions like opening a chest, accessing my inventory, breaking blocks, or dropping items are all lagging. I'm hoping to have this problem resolved to eliminate the delays, or if necessary, I would appreciate a refund. I am looking forward to your assistance in resolving this issue promptly.

Hello! I've been playing Minecraft for several years, and I had never encountered this issue before. When I tried to enter my world (where I have several constructions that took me days and even months to build), a message popped up on the screen saying "An error occurred while loading this world." I tried multiple times, but it wouldn't let me in. Do you know of any solutions to this problem? I really don't want to have to give this game a bad rating. I hope you can help me because I tried creating new worlds, and it wouldn't allow me!

Last night, while confirming my account on a Discord server, I entered a code sent by Microsoft for verification. Shortly after, I noticed my security information and email were changed. I attempted Microsoft's recommended form without success. Unfortunately, there is no available assistance number. I'm currently logged in but unsure how, though I believe I can prove ownership. The email linked to my Microsoft and Minecraft account is [redacted] You may verify the login location, which is unfamiliar to me. Your assistance in this matter would be greatly appreciated.

Hello, I don't have an issue, but I would like to communicate with the Mojang team. When I was 11, I created my own Minecraft book and I am interested in potentially collaborating with the Minecraft team. I would love to share ideas for mobs, blocks, and biomes that could be incorporated into the game. My ultimate goal is to work at Mojang in the future and discuss my book with Lady Agnes. Even though I understand it may not be possible, I wanted to express that this is my lifelong dream. If working directly with Mojang is not achievable, I am willing to provide suggestions to help Minecraft designers. I regularly watch their videos and adore everything about Mojang and Minecraft. PS: English is not my first language and I apologize for any errors. Love you all! ❤️

Good evening, I am MiniWarden Gamer 05. I am seeking to include Mojang in my book project, "The Origin of MiniWarden," which is an original story with game contents. I aim to avoid any issues with Minecraft. I am looking for assistance and collaboration from Mojang. The book will be shared on Wattpad once I reach [redacted] subscribers on YouTube. I believe there is enough time to discuss and implement ideas into the book before its release. If Mojang declines to participate, it will not affect my decision to continue with the project. I look forward to your response. Sincerely, MiniWarden Gamer 05.

I am disappointed by the recent lackluster updates in Minecraft. As one of the top-selling games globally, there is a potential to have a larger team working on more substantial updates. Many fans are requesting that all three mob vote options be included in the game. Similar to biome votes, incorporating the non-winning mobs in future updates, within 1-3 releases, would be well-received. These additions would bring significant benefits to players, resonate with the community, and offer merchandising opportunities for increased revenue. The Minecraft community is currently expressing strong unity in support of these mobs. As a player since [redacted], who regularly enjoys the game, I urge Mojang to consider these suggestions. By embracing these changes, Mojang could leave a lasting mark on the history of video games, with the outcome depending on their next moves.

Hello, I purchased Minecraft in [redacted] and have all the necessary proof such as the email receipt. Unfortunately, after a hacker attack on my account with the player name "kratos577," I am unable to log in with my Mojang account using the same email address I am writing from. Is it possible to request a change of credentials or somehow recover them? I remember the email and password but it opens an account with the unpaid game under the name "thinksea[redacted]." I fear that my login information has been stolen and changed. I need assistance, as I cannot resolve this on my own. Thank you.