The cashiers name was Lamont and was not friendly during our interaction. He acted like...
GetHuman-ebyoung's customer service issue with Moe's Southwest Grill from December 2018
Help with my Moe's Southwest Grill issue
First: share to improve GetHuman-ebyoung's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ebyoung's next move: talk to Moe's Southwest Grill when they open.
Moe's Southwest Grill's call center is closed now. We will send GetHuman-ebyoung a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-ebyoung may need:
Name on the reservation
The issue in GetHuman-ebyoung's own words
The cashiers name was Lamont and was not friendly during our interaction. He acted like he did not know about the child promotion and overcharged our order and skipped the cookie. He is friendly to other people but not to us. The feeling is that he is unhappy that we had a promotion but that is why we were there with our child. We felt slightly unwelcome and we come *-* times a week. His demeanor toward us was not pleasant.
GetHuman-ebyoung did not yet indicate what Moe's Southwest Grill should do to make this right.
I have an issue with Moe's Southwest Grill too
How GetHuman-ebyoung fixed the problem
We are waiting for GetHuman-ebyoung to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.