I ordered a ring and when the order came there were two rings. Upon reviewing my check...

GetHuman-lkoontz's customer service issue with MobStub.com from June 2018

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The issue in GetHuman-lkoontz's own words
I ordered a ring and when the order came there were two rings. Upon reviewing my checking account I see that I was charged for two rings. I only ordered one ring. How can we resolve this?
GetHuman-lkoontz did not yet indicate what MobStub.com should do to make this right.
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MobStub.com

Customer service issue
Reported by GetHuman-lkoontz
Jun 25th, 2018 - 6 mons ago
I have an issue with MobStub.com too
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Seen by 4 customers so far
Similar issue to 452 others
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Items needed
Order number
Name on account
Email on account
Product type
Home and billing address
Phone number on account
Timeline
GetHuman-lkoontz started working on this issue
Jun 25th 5:00pm
GetHuman-lkoontz indicated the issue is not fixed yet.
Jun 27th 2:06pm
GetHuman-lkoontz indicated the issue is not fixed yet.
Jun 27th 2:14pm
GetHuman-lkoontz confirmed the issue is fixed. Hooray!
Jun 28th 7:03pm