I needed to sign into my account and my cell phone number has changed. A prompt for "t...

GetHuman-slfriths's Service problem issue with Mint.com from November 2019

Help with my Mint.com issue
The issue in GetHuman-slfriths's own words
Retrieve account data ... I needed to sign into my account and my cell phone number has changed. A prompt for "try another way, it will take longer" came up, but no followup message appeared with instructions on what to do next. My new cell is ***-***-**** but my old cell is ***-***-****. The old cell is no longer active. What should I do now? (*****@***.com)
No phone contact
Wanted to access a reset option (option didn't appear the first time, found chat session option on different page)
A couple of years
Closed multi-product page, reentered search term "Mint login" and found Mint page with chat option at the bottom
How GetHuman-slfriths fixed the problem
Use chat feature, reset account, update any data- chat is live and easy to use but the link isn't located on the multi-product main page.
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Mint.com

Mint
Service problem issue
Reported by GetHuman-slfriths
Nov 2nd, 2019 - 2 years ago
Fixed
GetHuman-slfriths shared how to fix
Seen by 15 customers so far
Similar issue to 425 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number

Timeline

GetHuman-slfriths started working on this issue
Nov 2nd, 2019 8:37pm
GetHuman-slfriths confirmed the issue is fixed. Hooray!
Nov 3rd, 2019 1:26am