Somehow my secondary email address was changed to my ex-wife’s email and she’s been get...

GetHuman-jbower's customer service issue with Mint.com from June 2018

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The issue in GetHuman-jbower's own words
Somehow my secondary email address was changed to my ex-wife’s email and she’s been getting my financial information for sometime. I need to figure out from you when that happened and from what computer or device. Her address is JJB*****@***.com. When did my secondary email address change to this? It’s hard for me to tell because some of the communication from intercom’s to my addresses *****@***.com and *****@***.com and other goes to my primary address and her address as the secondary address. I need to know the date that this happened and how it happened.
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Mint.com

Customer service issue
Reported by GetHuman-jbower
Jun 8th, 2018 - a yr ago
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Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Timeline
GetHuman-jbower started working on this issue
Jun 8th, 2018 10:47pm
GetHuman-jbower shared this issue with others over email
Jun 8th, 2018 10:47pm
GetHuman-jbower indicated the issue is not fixed yet.
Jun 9th, 2018 12:50am
GetHuman-jbower indicated the issue is not fixed yet.
Jun 9th, 2018 12:50am