*Customer service is a joke. waited ** minutes to talk to a customer service rep. Could...

GetHuman2147212's customer service issue with Milwaukee Journal Sentinel from February 2019

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The issue in GetHuman2147212's own words
*Customer service is a joke. waited ** minutes to talk to a customer service rep. Could not understand the "off shore" person. Just wanted to cancel the paper beginning *** but it was cancelled *** despite trying * or * times to get the person to understand what I wanted Disappointing that the Journal can't employ Milwaukee based CSRs and enough that doesn't result in having to wait ** minutes to talk to someone you can not understand. But this is just another example of the type of service you get from a company without any competition.
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Milwaukee Journal Sentinel

Customer service issue
Reported by GetHuman2147212
Feb 6th, 2019 - 3 mons ago
I have an issue with Milwaukee Journal Sentinel too
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Seen by 9 customers so far
Similar issue to 395 others
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Timeline
GetHuman2147212 started working on this issue
Feb 6th 4:34pm