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Account holder name, Billing address, Account phone number, and Email address on the account
The issue in GetHuman2147212's own words
*Customer service is a joke. waited ** minutes to talk to a customer service rep. Could not understand the "off shore" person. Just wanted to cancel the paper beginning *** but it was cancelled *** despite trying * or * times to get the person to understand what I wanted Disappointing that the Journal can't employ Milwaukee based CSRs and enough that doesn't result in having to wait ** minutes to talk to someone you can not understand. But this is just another example of the type of service you get from a company without any competition.
GetHuman2147212 did not yet indicate what Milwaukee Journal Sentinel should do to make this right.
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